Do you pride yourself on your ability to understand people, to be able to talk to them in their language? Do you love helping people? What if someone paid you to do it?
Join us at Pothi.com and help budding authors fulfill their dream of publishing, bring happiness to people’s lives, help the company grow, and share in the growth.
Job Responsibilities
- Developing and maintaining working relationships with new and existing authors.
- Assisting potential authors in understanding and using our publishing platform.
- Assessing and helping authors choose the services and publishing options suitable for them.
- Ensuring author’s projects are successfully delivered on time and within budget.
- Providing post-publishing support to authors
- Working with the editors and designers to deliver services to the authors
- Assisting readers and buyers with their queries and issues
- Managing operations of book printing and shipping against orders
- Developing and maintaining relationships with printing partners and other vendors
Job Requirements
- Excellent communication skills in English - especially over e-mail and telephone.
- Patience with people - you get to meet all kinds.
- Solid relationship management and problem solving experience.
- Good personal organization.
- Comfort with e-mail, Internet, MS word, Excel and ability to learn new software.
Due to Covid situation, the role is currently Work from Home.